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Terms of Sale

PRICES 

The prices payable for the items that you order are clearly set out in the web site.

If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item concerned.

All prices are expressed inclusive of any VAT payable unless otherwise stated.

UK VAT No. 337832483

Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason.

Delivery

Tracked Delivery & Overnight Delivery charges are not refundable.

Overseas Delivery charges are not refundable.

Remote overseas locations may incur a courier imposed surcharge. This must be paid by yourself before we can dispatch your order.

Delivery will be made to the address specified by you on the completed order form. Royal Mail and other courier services are used. 

Remote overseas locations may incur a courier imposed surcharge. This must be paid by yourself before we can dispatch your order.

It is your responsibility to check the tracking information using the link we give you when when we dispatch your order. If your order is returned to us because you have not collected it from the post office or courier you must pay a re-delivery charge (same amount as the original delivery charge subject to a minimum charge of £3.95) before we can re-send your order.The original delivery charge cannot be refunded.

If your order cannot be delivered because the address you have given us is incomplete or incorrect you must pay a re-delivery charge (same amount as the original delivery charge) before we can re-send your order. If you subsequently choose to cancel your order the original delivery charge will not be refunded. 

Any import duties / customs fees / handling charges payable are the responsibility of the buyer. 

Credit Codes cannot be used to pay for delivery charges.

Credit Codes

Credit codes have no cash value.

Credit codes expire at midnight GMT on the date specified at the time of issue and cannot be used after that date.

Credit codes cannot be combined or used in conjunction with any other offers.

Credit codes cannot be used to pay for delivery charges.

Tax Free Sales

To qualify for tax-free prices your billing and shipping address must be outside of the United Kingdom. The correct billing and shipping address must be entered when placing your order. We will not refund taxes after an order has been placed.

Customs

Any import duties / customs fees / handling charges payable are the responsibility of the buyer. 

Returns

We accept returns for any reason provided that the items have not been used or altered by yourself, are in the same condition as when we dispatched them, and our garment tags have not been removed.

We will not give a refund, exchange or credit note for any items not returned to us within 28 days of delivery.

The 28 day returns period starts when your item is delivered to either your shipping address, or any alternative address (e.g. Post Office or neighbour) in the event that delivery cannot be made to your shipping address. It is your responsibility to check tracking information (we send you a link when we dispatch your item).

Returned items are your responsibility until they are delivered to us. Ensure they are appropriately wrapped and secured. We recommend that you obtain a proof of posting.

Dry cleaning charges are not refundable.

Any import duties / customs fees / handling charges payable are the responsibility of the buyer and are non-refundable. 

UK returns - 'Tracked Delivery' & 'Overnight Delivery' charges are not refundable.

Return postage costs are not refundable.

Overseas returns - outward shipping charges are not refundable. Return shipping costs must be paid by yourself.

Return shipping costs are not refundable.

Law and Jurisdiction

These Terms and Conditions will be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.